Privacy Policy

Solar X Energy Pty Ltd (“Solar X Energy”, “we”, “our”, “us”) values and respects your privacy under Australian law, including the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, websites, mobile sites, or mobile apps (collectively, the “Websites”).

By using or accessing our Websites and Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Websites or Services.

Information We Collect

We collect two types of information:

1. Personally Identifiable Information
When you submit forms, request a quote, or otherwise interact with us, we may collect:

Name
Address and email address
Phone number
IP address
Other personal details you provide

2. Non-Personal or Aggregate Information
We also automatically collect data such as:

Browser type
Device type
Pages visited
Usage patterns
Referral source
Geographic location (city/state)

How We Use Your Information

We may use your information to:

Provide requested quotes and services
Communicate with you (including marketing emails, if you opt-in)
Improve our websites and services
Analyse site usage through tools like Google Analytics
Comply with legal obligations
Detect and prevent fraud or misuse

We do not sell your personal information to third parties.

Sharing Information

We may share your information with:

Service providers such as Google Analytics and Meta Ads Manager
Email marketing platforms (for example, newsletters you subscribe to)
Legal authorities if required
Our related entities within Solar X Energy’s corporate group

We take reasonable steps to ensure third parties protect your information as we do.

Cookies and Tracking

Solar X Energy uses cookies and similar technologies to improve your browsing experience. You may disable cookies via your browser settings, but this may affect site functionality.

We use services like Google Analytics to track website interactions anonymously. To opt-out of Google Analytics tracking, visit Google’s opt-out tool.

Security

We are committed to protecting your information with industry-standard safeguards, including secure servers located in Australia. However, no online transmission is 100% secure — you use our site at your own risk.

Your Rights and Choices

You may:

Request access to or correction of your personal information
Unsubscribe from marketing emails at any time via the “unsubscribe” link
Contact us to delete your information (subject to legal obligations)

Email admin@solarxenergy.com.au for any privacy requests or questions.

Communications

By providing your contact information, you consent to receive communications from Solar X Energy via email, phone, or SMS. Standard carrier fees may apply.

Children’s Privacy

Our Websites and Services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Your continued use of our services after any changes indicates your acceptance of the new Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of New South Wales, Australia. Any disputes will be handled exclusively in the courts of New South Wales.

Contact Us

If you have any questions about this Privacy Policy, please contact:
admin@solarxenergy.com.au
www.solarxenergy.com.au